How do you obtain the warranty?

You don't need to do anything else for this. If you have purchased a purway filter system or empty housing, the extended warranty of 10 years automatically applies if all the conditions listed below are met.
Keep your invoice and contact our service in case of a defect. We will then assist you easily and replace the case free of charge.

Which items are covered by the extended warranty?

All filter housings of a complete filter system or empty housings with "Made in Italy" printed on their filter head are covered by the warranty.

What conditions are there?

- Applies to all enclosures of the DP, Hydra, 3P, 2P, K series, "Made in Italy", purchased from 01.01.2024
- In complete systems, only the cases themselves are covered by the warranty.
Regular filter changes have been made with purway brand filters (recommended every 6 months)
- Seals were replaced as needed (recommendation every 12 months)
- The housings were used under the specified technical conditions
- Irregularities or defects were reported to us in a timely manner
- All conditions should be verifiable with invoices or the purchase history

You can find more information here:
Terms and Conditions - General Terms and Conditions