Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following Terms and Conditions shall apply to contracts that you conclude with us as the provider (BONGARTZ GmbH) via the website https://shop.purway.de. Unless otherwise agreed, the inclusion of any terms of yours used is hereby objected to.

(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a legal partnership with legal capacity who acts in the exercise of their independent professional or commercial activity when entering into a legal transaction.

I. General Terms and Conditions

§ 1.1 Accessibility

(1) Pursuant to § 14 para. 1 no. 2 in conjunction with Annex 3 no. 1 BFSG, we provide information on how our website or our service in electronic commerce fulfils the accessibility requirements of the relevant regulation (BFSGV). This information is accessible via a separate, appropriately labelled button (e.g. "Accessibility Statement" or a similar designation) on our website and in particular includes the following points:

• a description of the applicable accessibility requirements;
• a general description of the service in an accessible format;
• descriptions and explanations necessary to understand the provision of the service;
• a description of how the service meets the relevant accessibility requirements.

(2) The contact details of the competent market surveillance authority are as follows:

(3) We may use Artificial Intelligence (AI) and special tools to implement the accessibility requirements on our website. This is intended to take account of a wide range of possible disabilities, including visual, auditory, physical, speech, cognitive, and neurological impairments. Further details can be found under the separate, appropriately labelled button mentioned in para. 1 on our website.

(4) Our website or our service in electronic commerce is accessible if it can be found, accessed, and used by persons with disabilities in the generally customary manner, without particular difficulty and, as a rule, without outside assistance.

(5) The measures to implement the accessibility requirements include, for example, clearly recognisable font sizes and sufficient colour contrasts, navigation by mouse and keyboard, alternative text for images, subtitles and audio descriptions in videos (to the extent that videos are embedded on the website), easy-to-read and understandable language, compatibility with all common screen readers, and adjustable display options for different end devices (smartphones, tablets, desktop computers, etc.). 

§ 2 Conclusion of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) By listing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system on the conditions stated in the item description. 

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". Using the corresponding button in the navigation bar, you can access the "shopping cart" and make changes there at any time.
After clicking the "Checkout" button or "Proceed to order" (or a similar designation) and entering your personal data as well as the payment and shipping terms, the order data will be shown to you as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as the payment method, you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If redirected to the respective instant payment system, you make the relevant selection or enter your data there. Finally, the order data will be shown to you as an order overview on the website of the provider of the instant payment system or after you have been redirected back to our online shop.

Before submitting the order, you have the opportunity to review the details in the order overview once again, to amend them (also via the browser's "back" function), or to cancel the order.

(4) Your enquiries regarding the preparation of an offer are non-binding for you. We will submit a binding offer to you in text form (e.g. by e-mail), which you can accept within 5 days (unless another deadline is stated in the respective offer).

(5) Order processing and the transmission of all information required in connection with the conclusion of the contract take place partly automatically by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that receipt of e-mails is technically ensured, and in particular that it is not prevented by SPAM filters.

§ 3 Contract Term / Termination for Subscription Contracts

(2) The right to terminate without notice for good cause remains unaffected.

(3) Any cancellation must be made either in text form (e.g. e-mail) or in the customer portal. Your active subscriptions will be displayed there.

– You can select the subscription to be cancelled.

– Select the "Cancel" or "Manage" option.

– Follow the instructions to confirm the cancellation.

§ 4 Contract Term / Termination for Subscription Contracts

(1) The subscription contract concluded between you and us has an indefinite term. The contract may be terminated by either party with one month's notice to the end of a month (unless otherwise stipulated in the respective offer).
 

(2) The right to terminate without notice for good cause remains unaffected.

(3) Any cancellation must be declared and transmitted either in text form (e.g. e-mail) or via the cancellation button integrated on our website ("cancel contracts here" or a similar designation).

§ 5 Special Agreements on the Payment Methods Offered

(1) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna in each case:

• Invoice ("Pay Later"): The Klarna invoice terms for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice; the terms for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/due_date_extension.
  The Klarna invoice terms for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/invoice; the terms for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/due_date_extension.

• Instant bank transfer ("Pay Now")

Further information on Klarna as well as the Klarna terms of use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/.

(2) Payment via "PayPal" / "PayPal Checkout"
If you choose a payment method offered via "PayPal" / "PayPal Checkout", payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are shown to you under a corresponding button on our website and during the online ordering process. For payment processing, "PayPal" may use additional payment services; where special payment terms apply in this respect, you will be informed separately thereof. Further information on "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

§ 5 Right of Retention, Retention of Title

(1) You may exercise a right of retention only to the extent that claims arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following additionally applies:

a) We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer by way of security is not permitted before title to the goods subject to retention has passed.

b) You may resell the goods in the ordinary course of business. In this case, you already now assign to us all claims in the amount of the invoice value that arise for you from the resale; we accept the assignment. You remain authorised to collect the claim. However, if you fail to meet your payment obligations properly, we reserve the right to collect the claim ourselves.

c) In the event of combination and mixing of the goods subject to retention of title, we shall acquire co-ownership of the new item in proportion to the invoice value of the goods subject to retention of title to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10%. We shall select the securities to be released.

§ 5.1 Notice to refund fraudsters:
We would like to point out that fraudulent refunds (refund fraud) are prosecuted under criminal law. Our company employs specially trained specialists who detect fraud with 100% certainty. Such fraud can result in a prison sentence of up to 10 years. Please be aware that we will promptly file a criminal complaint in all cases of fraud.

§ 6 Warranty and Product Safety

(1) The statutory rights for defects remain in force.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us as well as the carrier of any complaints as soon as possible. Failure to do so will have no effect on your statutory warranty claims.

(3) If a feature of the goods deviates from the objective requirements, such deviation shall be deemed agreed only if you were informed thereof by us before making the declaration of contract and the deviation was expressly and separately agreed between the contracting parties.

(4) If you are an entrepreneur, the following shall apply by way of derogation from the above warranty provisions:

a) Only our own statements and the manufacturer's product description shall be deemed agreed as the quality of the goods, not any other advertising, public praise, or statements made by the manufacturer.

b) In the event of defects, we shall provide warranty at our discretion by repair or replacement delivery. If the defect rectification fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. Defect rectification shall be deemed to have failed after an unsuccessful second attempt, unless otherwise follows in particular from the nature of the goods or the defect or the other circumstances. In the event of repair, we shall not bear the increased costs arising from the goods being transported to a place other than the place of performance, unless such transport corresponds to the intended use of the goods.

c) The warranty period is 2 years from date of purchase of the goods. The shortened period does not apply:

- to culpably caused damages attributable to us arising from injury to life, limb, or health and in the case of other damages caused intentionally or by gross negligence;
- insofar as we have fraudulently concealed the defect or assumed a guarantee for the quality of the item;
- in the case of items that have been used for a building in accordance with their customary use and have caused its defectiveness;
- in the case of statutory rights of recourse that you have against us in connection with warranty rights.

d) Drinking water filter products that have been unsealed or removed from their packaging may no longer be taken back by the seller for hygienic reasons; this applies in particular to used drinking water filter products. This protects against possible contamination and ensures the safety of products that come into contact with drinking water. This regulation also complies with the legal provisions for the protection of health. As part of product safety and hygiene regulations, opened drinking water filters may generally not be returned. This is because the retailer cannot guarantee that this drinking water filter product is hygienically sound or has not been contaminated after opening. Drinking water filters are considered hygiene items, and for such products the right of withdrawal is generally excluded pursuant to § 312g para. 2 no. 3 BGB.

§ 6.1 Warranty Conditions for Water Filter Housings "Made in Italy" for End Customers

If you have purchased a purway filter system or empty housing, the extended 10-year warranty applies automatically if all the conditions listed below are met.

Which items are covered by the extended warranty: all housings of the DP, Hydra, 3P, 2P, K, "Made in Italy" series purchased from 01.01.2024 onwards.

All filter housings of a complete filter system or empty housings on which "Made in Italy" is printed on the filter head are included in the warranty.

Validity of the warranty:

• This warranty applies for a period of 10 years from the date of purchase of the water filter housing.
• To make a warranty claim, the exclusive repurchase and use of original filter cartridges is required.
• The filter cartridges must be replaced in accordance with the replacement intervals specified on our homepage.
• Seals were replaced as needed (recommendation: every 12 months)
• For complete filter systems, only the housings themselves are covered by the warranty.
• The purchase history should be traceable by invoices, or we can track it in your customer account.

Requirements for the warranty claim:

1. The buyer must prove the purchase of the water filter housing and the associated original filter cartridges by means of a proof of purchase.
2. Maintenance and filter replacement must be carried out in accordance with the recommendations and instructions published on our homepage.
3. Damages caused by improper use, the use of non-original filter cartridges, or failure to observe the prescribed replacement interval are excluded from the warranty.

Warranty claims:

• In the event of a warranty claim, we will, at our discretion, either repair or replace the water filter housing.
• The warranty does not cover damage caused by improper installation, improper use, improper maintenance, or external influences.

Exclusion of the warranty:

• The warranty claim expires if the filter cartridges are not replaced in accordance with the intervals specified on our homepage or if non-original filter cartridges are used.

Further conditions:

• This warranty is limited to the costs of the purchased water filter housing. Any consequential damage is excluded from the warranty.
• The statutory warranty rights remain unaffected.

These provisions ensure that the warranty is granted only in the event of intended use and compliance with the prescribed maintenance requirements.

§ 6.2 Offer Period

All time-limited offers, promotions, or special prices (hereinafter referred to as "offers") apply exclusively for the period specified in the respective offer, which you can find on the page OFFERS | Buy water filters cheaply online.

You can find it on the After this period has expired, the respective offers are no longer available unless expressly agreed otherwise. The provider reserves the right to extend, shorten, or terminate the offer period early without prior notice, in particular if a certain demand or availability of the goods is reached.

§ 7 Choice of Law, Place of Performance, Jurisdiction

(1) German law shall apply. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence (principle of favourability).

(2) The place of performance for all services arising from the business relationship with us and the place of jurisdiction shall be our registered office, provided that you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU or if your place of residence or habitual abode is unknown at the time the action is filed. The right to also bring proceedings before another court having legal jurisdiction remains unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.

II. Customer Information

1. Identity of the Seller

BONGARTZ GmbH
Am Königshof 63a
27478 Cuxhaven
Germany
Phone: 49 (0)4721 663050
E-mail: info@purway.de


We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board!

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the contract conclusion itself, and the correction options are carried out in accordance with the provisions on "Conclusion of the Contract" in our General Terms and Conditions (Part I).

3. Contract Language, Storage of Contract Text

3.1. The contract language is German .

3.2. We do not store the full text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order by us, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by e-mail.

3.3. For enquiries for offers outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.

4. Codes of Conduct

4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG, available at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.

5. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

6. Prices and Payment Terms

6.1. The prices stated in the respective offers as well as the shipping costs constitute total prices. They include all price components including all applicable taxes.

6.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a corresponding button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally, unless free shipping has been promised.

6.3. Any costs incurred for money transfer (transfer or exchange rate fees charged by credit institutions) shall be borne by you in cases where delivery is made to an EU member state but payment has been initiated outside the European Union.

6.4. The payment methods available to you are listed under a corresponding button on our website or in the respective offer.

6.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for immediate payment.

7. Delivery Conditions

7.1. The delivery conditions, delivery date, and any delivery restrictions can be found under a corresponding button on our website or in the respective offer.

7.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipping passes to you only upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

If you are an entrepreneur, delivery and shipment shall be at your risk.

8. Statutory Liability for Defects

Liability for defects is governed by the provision "Warranty" in our General Terms and Conditions (Part I).

9. Contract Term / Termination

Information on the term of the contract as well as the cancellation conditions can be found in the provision "Contract Term / Termination for Subscription Contracts" in our General Terms and Conditions (Part I) as well as in the respective offer.

These General Terms and Conditions and customer information were created by the lawyers of Händlerbund, who specialise in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.